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Help & Support Center

Find answers to your questions about registration, and other OTUSUM Consult services. Learn more about our Products & Services and how to get them. Get support from our customer service team. We are here to help.

For Authors
How do I submit a manuscript?

You will need to Login first.

On successful login, click the Submit Manuscript link.

There you will find two (2) pages to be compeleted. Please provide accurate details or data.

How to make payment online?

On the Left side menu on the Author's Page, click the "Make Payment" button. Then follow the dialog box that will be displayed.

How do I add co-authors?

To add co-authors to your manuscript on the "Submit Manuscript" page, click the "add author" and enter their details.

How do I check status of a manuscript?

Click the "My Manuscripts" button. A list of your manuscripts will be displayed with their status.

How to send a message to the Editorial Office?

To send a message to the Editorial Office, Click the "Send Message" link on left navigation pane and fill out the form.

How do I send a message to Help Desk?

On the left navigation pane of your portal, click the "Contact Helpdesk" link.

How do I send message to the Accounts Unit?

On the left navigation pane of your portal, click the "Contact Helpdesk" link and lay your complains

How do I change my password or update my profile?

To update your profile, click the "Edit Profile".

I have forgotten my password, what should i do?

Go to the login page and click on "forgot password".

For Editors/Reviewers/Editorial Board
How do I become an Editor?

You will have to register on our site. Then from your account send a message to the Admin indicating your interest. You will be alerted on approval of your request.

How do I change my password or update my profile?

After a succesful log in, go to Hello 'yourname' tab, click the "Edit Profile" link.

How can I send a message to the editorial office?

On the left navigation pane of your portal, click on the 'send message' link

How Do I check status of a manuscript?

On the side navigation pane of your portal, click on the 'download manuscript' link

How do I submit my evaluation of a manuscript?

Mail it to journal@jconsulttrainserv.com

How do I download a manuscript?

On the side navigation pane of your portal, click on the 'download manuscript' link

I have been invited to review a manuscript, how do I login into the system?

Register on our site

Then go to 'login/register' link and click on 'login' link

How do I join the Editorial Board?

send a Mail to journal@jconsulttrainserv.com

How do I download Original Manuscript?

On the side navigation pane of your portal, click on the 'download manuscript' link, then click on 'download' link

How do I make a decision on a manuscript?

Contact our Helpdesk

How do I login into the system?

Go to 'login/register' link and click on 'login' link

Purchasing FAQs

It is easy to order any OTUSUM publication in various formats through the OTUSUM shop. If you have questions about how to order items you can find all important information in this section.

Before Ordering/Purchasing

Ordering anything or access special Journals in our site requires a personal account.

If you are a registered site member, you will have to login to proceed. If you are not yet registered on our site, you should create an account.

How do I Login/create a new account?
Click on the Login/Register button at the top of the page, and enter the required details.

Do I have to log in if I only want to browse the site?
No. You are free to browse the site without logging in.

You only need to log in if you would like to order a publication, receive email updates on new books and journals by OTUSUMalerts, or if you want access to a password-protected part of the site.

How to order
  1. Search or browse the catalog for a title you would like to order.

  2. Add the title to the shopping cart by clicking the 'get it now' button.

  3. Click the button 'Shopping cart & go to checkout' within the overlay, or "to cart" on the top of the sidebar and access the shopping cart. Click “go to checkout” to continue.

  4. If you are already registered to OTUSUM.com, please enter your user name and password and click the 'submit' button.

  5. If you are not yet a OTUSUM customer, just create your account.

  6. In the next step you can choose if you want to buy as an individual customer or as a corporate customer (to state a VAT ID or if you want your company’s or institution’s name to appear on the invoice in order to get a refund). Please also add your billing and your shipping address. 

  7. The next step is about choosing your payment method. You can pay by Visa, MasterCard, and invoice/advance payment (only print books).

  8. After clicking “buy now” you will be asked to enter your payment details in case you chose credit card or PayPal as payment option.

  9. Once your payment has been processed, you’ll access an order confirmation, and you'll receive an order confirmation by eMail. You can download eBooks, single chapters or articles directly. Print books will be shipped to you within a couple of days.

What happens after the order has been placed

After submitting your payment details, you will receive an order confirmation by eMail. Furthermore, you will receive an official invoice in a couple of days.

If you purchased an eBook, chapter, or article you may download all available formats immediately after completing the order process. You can always re-download your purchased digital content from your eBookshelf located under your account information's.

 


OTUSUM Alerts & Newsletter

Stay informed with OtusumAlerts. we will keep you informed of developments in your field. Get early notice of journal content, upcoming book releases and special offers by subscribing to OtusumAlerts. You can customize OtusumAlerts to deliver precisely the information you need.

Journal and Book alerts

Journal alert

Choose from over 1,800 journals.You will receive the table of contents of a new journal issue when the issue is available online at our journal site. 

New book alert (including ebooks)

Tailor your profile to meet your needs by selecting from over 500 subject areas. You will be notified when a new print book and eBook is published. 

Book series alert

See the table of contents of a newly published volume within a book series, delivered to you directly. 

For Librarians, Booksellers and Book reviewers

Librarian alert

Get news about upcoming books or journal articles, pricing and more. Subscribe now

Bookseller alerts

Sign up for OTUSUM News Online to keep up with OTUSUM's latest publications, delivered to you monthly. Subscribe now

As a registered bookseller, please sign up for our special bookseller alerts, including the Forthcoming Titles Alert and New Book Alert for booksellers. Set up your profile

Book reviewer alert

For reviewers who contribute to journals, magazines or online media, sign up to stay informed about OTUSUM's newly published books. Subscribe now

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